Enterprise Document Management - Newgen: International Leader in Document Management/Routing & Reporting solutions.
e-Tech Systems is Newgenís master distributor for Jordan, Syria, Lebanon, Iraq, Kuwait, Libya and Qatar. e-Tech Systems is also Newgenís authorized arabization center.
OmniDocs DMS from Newgen features comprehensive support for document management, handling, manipulation and routing. OmniDocs is a secure, multi-user Document Management and routing/collaboration system. It allows users to manage images as well as electronic documents in a single central repository that can be accessed and shared between multiple users, across departments, multiple locations and the entire enterprise. Its inbuilt adaptive document routing/collaboration system allows users to route and track documents, messages and forms within the workgroup and helps to manage and track the work processes efficiently. OmniDocs servers all come with their own viewer [OmniViewer] along with advanced security features all integrated within the system.
Herein we outline a few of e-Tech Systemsí successfully implemented projects in this area:
Municipality of Greater Amman (MoGA), Jordan
e-Tech Systems successfully implemented the first phase of this project which involved implementing a complete Enterprise Document Management System at MOGA HQ and 2 branches. The second phase (that is still to come) involves implementing OmniDocs at MOGA remaining 25 branches.
Image servers were allocated in the 2 branches. Image servers replicate with the central repository image server located at the HQ. Such architecture provides the functionality of conserving bandwidth and ensuring extremely fast retrieval of DMS content for remote located users [documents/images are retrieved locally rather than accessed each time from the central repository].
e-Tech integrated MOGA existing Oracle applications with the offered DMS and was responsible for supplying all the necessary hardware for this project; RISC based server, document scanners, workstations for the HQ and Intel based servers for the branches. e-Tech also provided training for 30 employees at MOGA.
The DMS provided MOGA users with easy and secure access to thousands of paper and application documents that circulate between MOGA HQ and its branches.
Social Security Investment Unit (SSIU), Jordan
e-Tech Systems successfully implemented an Enterprise Document Management system in all SSIU departments.
e-Tech image enabled the offered DMS with SSIU Oracle applications: HR, Finance and loan applications. e-Tech automated SSIU external mails and internal memos through OmniDocs ad-hoc workflow and trained 65 of SSIU employees.
Public Security Directorate (PSD), Jordan
e-Tech Systems successfully implemented a complete Document Management & Archiving Solution at PSD Ė 10 different departments across Amman region and and additional 2 departments التنفيذ القضائي، ادارة الجسور that have their own branches across Jordan - are currently using OmniDocs DMS.
OmniDocs replaced the ImageLinks DMS that was previously running at PSD for over 5 years since ImageLinks was a local manufactured product that lacked the scalability, efficiency, reliability and robustness that is manifested in an International enterprise level DMS solution like OmniDocs.
e-Tech migrated PSD documents [1.8 Million] that were running on the old DMS to OmniDocs. e-Tech also image enabled PSD Control IS with OmniDocs; This IS system is the main system used at PSD and has over 800 users spread all over Jordan. Image enabling this application provided these users access to the relevant documents stored in the OmniDocs repository. Image enabling was web based thus there was no need to install any special application at the user side.
e-Tech also delivered to PSD the necessary hardware to run the solution; servers, PCs, scanners in addition to Oracle Database licenses.
OmniDocs enhanced PSD documentsí retrieval process and improved information exchange between numerous PSD departments.
Ministry of Social Development (MOSD), Jordan
The Ministry of Social Development (MOSD) issued an RFP through the General Supplies Department (GSD) requesting an Enterprise level Document Management System capable of managing its documents. Additionally, MOSD needed a solution that would archive its daily and at a later stage its backlog (3 million page backlog) documents.
e-Tech Systems bid (and won this bid) to provide a solution that covers the Document Management System and archiving requirements and the needed hardware.
e-Tech Systems successfully implemented OmniDocs Document Management system at MOSD; OmniDocs Enterprise server license was offered along with OmniDocs client licenses (Full user license) and View@Work licenses for search and retrieve users, in addition to offering OmniCapture scan station licenses.
e-Tech Systems also supplied the hardware needed for this project which consisted of a server, document scanners and a laser printer.
The project services included integrating OmniDocs with existing applications at MOSD such as HR and Diwan. e-Tech Systems also provided training for end users and administrators on the offered solution.
The solution will allow MOSD to capture and archive all of its daily and backlog documents, while being able to efficiently search, retrieve and manage these documents.
Department of Statistics (DOS), Jordan
e-Tech Systems successfully replaced ImageLinks DMS that was used at DOS Diwan department since year 2000 with OmniDocs DMS to store all DOS mail correspondences. e-Tech also implemented OmiDocs in DOS library and HR department.
e-Tech migrated all the documents residing in the old DMS ImageLinks to the new DMS OmniDocs. e-Tech also provided for the scanning and indexing service at DOS library for 680 books and announcements.
OmniDocs utility- View@Work will be linked with DOS website upon its launching; View@Work will provide a tree-like structure view of the documents to internal users who have authorized access. It will also provide a secure electronic service for external users that will enable them of accessing DOS library that includes old and new studies/statistics.
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